🛡️ Privacy Policy

Effective Date: 07/08/2025

At Nirvana, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, place an order, or interact with our brand online.

By using our site, you consent to this policy.

1. Who We Are

Nirvana is a beverage company offering ready-to-drink alcoholic coconut water cocktails and merchandise. This site is intended for individuals 21 years of age or older.

2. Information We Collect

a. Information You Provide:

  • Name, email, shipping and billing address

  • Payment details (processed securely by third parties)

  • Date of birth (to verify legal drinking age)

  • Account login info

  • Survey or promotion responses

b. Information We Collect Automatically:

  • IP address, browser type, and device

  • Pages viewed, session duration

  • Cookies and tracking data

3. How We Use Your Information

  • Process and ship your orders

  • Verify your age for legal compliance

  • Communicate order updates and offers (if opted-in)

  • Improve our services and site performance

  • Comply with legal and regulatory obligations

4. Age Verification

By law, we must verify that you’re 21+ to purchase alcohol. We may use software or request ID to confirm your age.

5. Payment Security

We do not store full credit card data. All transactions are processed via PCI-compliant providers such as Shopify Payments or Stripe.

6. How We Share Your Data

We do not sell your data. We may share it with:

  • Payment and shipping providers

  • Email/SMS marketing platforms (with consent)

  • Legal authorities if required

7. Your Privacy Rights

Under GDPR (EU/UK Residents):

  • Access, update, or delete your data

  • Withdraw consent at any time

  • Request data portability

  • File a complaint with your local data authority

Under CCPA (California Residents):

  • Know what data we collect

  • Request data deletion

  • Opt out of data selling (we do not sell data)

  • Non-discrimination for exercising privacy rights

To make a request, email: privacy@drinknirvana.com

8. Cookies & Tracking

We use cookies to enhance your browsing experience. You can adjust cookie settings in your browser at any time.

9. Email & SMS Marketing

You can opt into promotions, updates, and offers. You may unsubscribe at any time via the link in our emails or by replying STOP to texts.

10. Data Retention

We retain data only as long as needed for business, legal, or compliance purposes.

11. Security

We follow industry standards, including SSL encryption, firewalls, and access controls to protect your data.

12. Children’s Privacy

We do not knowingly collect data from anyone under 21.

13. Changes to This Policy

We may update this policy. All changes will be posted here with a revised effective date.

14. Contact Us

Email: CustomerService@drinknirvana.com

📜 Terms & Conditions

Effective Date: [Insert Date]

1. Age Restriction

You must be 21 years or older to purchase alcoholic beverages. By ordering, you confirm that you are of legal drinking age.

2. Product Availability

All items are subject to availability. We reserve the right to change or discontinue products at any time without notice.

3. Orders & Payment

Orders must be paid via secure checkout using approved payment processors. By placing an order, you agree to all applicable charges including shipping and tax.

4. Shipping & Delivery

We ship only where alcohol delivery is permitted by law. Shipping times are estimates and may vary.

5. Subscriptions

By joining Subscribe & Save, you authorize recurring charges. You may skip or cancel your subscription anytime through your account.

6. Returns & Refunds

All sales are final. For damaged or incorrect orders, contact support@drinknirvana.com within 7 days for resolution.

7. Intellectual Property

All trademarks, images, and content on this site belong to Nirvana and may not be used without written permission.

8. Limitation of Liability

Nirvana is not liable for indirect or incidental damages resulting from the use of our products or website.

9. Governing Law

These terms are governed by the laws of the State of [Insert State], USA.

10. Changes to Terms

We may update these Terms at any time. Continued use of the site confirms your agreement to the latest version.

11. Contact Us

Email: CustomerService@drinknirvana.com